Category Archives: Video Strategy

YouTube – The Invisible Aggregator

Typically, WellcomeMat’s team goes to great lengths to not take sides on political matters within the real estate space. Why? Because it is not our place to do so.

But when it comes to our partners, there is no question as to where we stand. As strategic partners, we are here to position our customers’ video content in the best possible way – by facilitating direct traffic to their sites.

However, in light of all the chatter online last night (see links at bottom of this post), the irony of the following video is a bit too much to handle. Jim Abbott, an excellent communicator that I do not know, wisely chose to use video to make a statement about his company’s decision to stop syndicating it’s listings to Zillow, Trulia and Realtor.com.

While I don’t really have an opinion on whether or not real estate companies should syndicate their listings to aggregators, I cannot help but notice the irony of using an aggregator (YouTube) to make a statement about how bad aggregators are.


Two quotes from the video above:

“All listing syndicators have one thing in common, they act as middle men and post our valuable listing data alongside the contact information of other agents and brokers…”

“….Zillow, Trulia and Realtor.com need our listings, along with our costly professional photography, description language and virtual tours…they need them in order to drive traffic to their sites.”

Wow…powerful statements! But, Abbott Realty Group unknowingly gave the value of their video content to YouTube. Go ahead…search for their video in Google.

If they held the same belief with all their content, specifically their videos, then they would be driving folks to content hosted on their site/domain.

Recently, the Inman News team summarized survey results that they gathered from more than 1500 top producing real estate agents in their video, Diving Into the Mind of Today’s Free Agent – First Look at the Explosive Data. The following statistics really say it all about how confused the real estate industry is about what to do with video content:

  1. 81% of agents making more than $100,000 per year have and use a YouTube channel.
  2. Second to the #1 source of new business (referrals), agents listed “their own website” as the #2 most important (see minute 12:00 and on in the video)

The second most important source of new business for agents is their own website, yet they use a video site that gathers all the traffic and audience generated from their content, while presenting viewers with competing videos from other agents and brokers?

Discuss….

- – -


The chatter:
BubbleInfo.com – Third-Party Advertising
Inman Next – The Video That Will Rock the Industry
Facebook – Raise The Bar
- Third party real estate listing companies, too big to fail?
- Facebook – All Realtors need to watch this video

But How do you Tell a Story in Real Estate using Quality Filmmaking? #icny

Storytelling in Real Estate

Every town, community, neighborhood, home, brand and person has a unique story. If you’re not telling those stories or highlighting them through the lens, your competition just may.

Earlier this month in New York City, at the Inman News Real Estate Connect, Marc Davison of 1000 Watt Consulting and our very own Christian Sterner, had a fireside chat about The Art of Storytelling. They opened the entire session up to the audience as well in order to help give more folks a perspective of how some of their fellow real estate practitioners were telling stories via quality filmmaking.

But How do You Tell Stories?

This was a question asked by the audience. Well, not everyone can. Some people just plain ol’ suck at it.

Painting a picture through the lens of a camera is an Art. When it comes to real estate, there are a number of ways to paint this picture.

One example, as Marc mentioned during the session, is to take a common question from your customers and answer it on camera. One such question that many of their clients customers from New York City had was – How is the commute from Westchester to New York City?

To answer that question, Houlihan Lawrence, along with 1000 Watt and it’s team of filmmakers, created a script and storyboard which eventually became a fantastic community video for Westchester County and anyone who wondered what it was like to commute from Westchester to New York City. But ultimately, I think that video painted the perfect picture and really showed in a great way, What it’s like to live in Westchester?

Hope you enjoy the panel video on Storytelling.

Update:

Chris Brogan just let the cat out of the bag – Make Video Better

“I’m fairly convinced that video will be an important part of 2012 because of all the mobile and tablet devices that are now out-selling their laptop and desktop brethren. Yes, there will still be a place for text, but you are now a magazine and a TV station, so get thinking about what your TV channel means.”

Unique Local Content – It’s What Consumers Want!

Last week, we had the pleasure of attending and speaking at the Real Estate Marketing Summit in San Diego, California. It’s an event hosted by Steve Hundley of 1ParkPlace that caters to the marketing side of real estate but in a hands-on sort of way. Each of the speakers shared what’s working for them or their customers, best practices and winning strategies for 2012.

Being the last event of the year for us, we wanted to do something special by capturing a snapshot of the event on camera in a mini-documentary style. With the help of some awesome filmmakers from The Hickman Group, we did.

You Better be Creating Content!

Creating unique content was the core theme throughout the entire event. Actually, it’s more specific and focussed than that. It’s about producing, sharing and curating hyperlocal community and neighborhood content.

There is one thing in common on each website of every realtor or brokerage who is part of an MLS or who has IDX – real estate listings. You may be thinking duh right? But when you think about it for a second, it’s kind of scary.

If I have the exact same information as every one of my competitors on my site, then what makes my company different or unique in the consumers eyes? What will entice them to choose my site over theirs? My company over theirs? What will help them decide to want to choose me to represent them?

For many years, agents and brokers have been blogging as a way not only to get their expertise and opinions out there but as a way to separate themselves from their competition by creating unique content.

Today, we see people sharing updates and news socially via Facebook, Twitter and more. Being the eyes and ears of the community can help you meet more folks.

Agents, brokers and brands are creating both user generated and professional videos films to further enhance and document what’s it’s like to live in their community.

This content is unique to them. It’s not something that will appear on a competitors website. It helps them stand out. It helps the consumer differentiate and choose.

NIMBY

I presume each of you are familiar with this term – NIMBY - Not in My Back Yard. But when it comes to creating unique hyperlocal content, that is exactly where you should be focussing your efforts.

Your backyard is your domain. You know it. You live there. You work there. You help people buy, sell and rent real estate there. But you do more than that. You are an integral part of the community. You know the people who live there already! 

As someone who knows the town, the community, the neighborhood and it’s citizens in such a personal way, you are in a unique position to tell the story of what it’s like to live there. You don’t even have to tell the story yourself per se. You can get this information and document it directly from the perspective of existing community members. Me thinks the future homeowners and renters of your backyard will appreciate learning about your neck of the woods from their future neighbors. This approach to creating local content is completely yours to own. It is what will set you apart from the pack.

Give the Consumers What they Want

First of all, we are all consumers. So when it comes to thinking about what “the consumer” wants, just ask yourself what you would want if you were looking to buy, sell or rent a home in a new town or neighborhood. Pretty cool eh?

As a consumer, of course I’m interested in the homes that are available. But before I look at a home, I look at a town, a community a neighborhood. If it doesn’t meet my criteria for the quality of life I’m looking for, I don’t care what kind of homes are there. But hey, that’s just me.

In a recent “Consumer” real state event, Hear it Direct, consumers said the want to see an area before buying a home.

Consumers at #HearItDirect want to see the area before buying a home! See this neighborhood video! http://t.co/feqw873i
@KeenEyeMktg
Keen Eye Marketing

Showing them that neighborhood with photos and a detailed blog post is awesome. Something I highly encourage you to do. But with a video, you can almost show them what it would actually feel like to live there.

I’m living proof. A town and community video is what convinced my wife and I where we wanted to move to. That helped us visualize what it would be like to live there.

Today’s consumer is mobile. They are social. They consume an amazing amount of media.

According to eMarketer, “ Having surpassed 50% penetration among the general population in 2011, online video viewing is now a mass-market pursuit. Increasing numbers of Americans are watching more content on more devices than ever before.”

Video is hot. Hyperlocal content is hot. Consumers crave it. Will you produce it for them or will your competition?

I don’t care if you blog, take pictures, tweet, Facebook it or create a video about it. Just do it.

How to Create Your Own Video Channel on Facebook

“The obscure we see eventually. The completely obvious, it seems, takes longer.”
- Edward R. Murrow

One of the many benefits of bringing new teammates on board is that they bring a fresh perspective the table. Having spent five plus years developing WellcomeMat, sometimes it’s hard to see some of the more obvious applications of our service. One such example recently came up when this new guy asked us, ‘Hey gang, is it possible to embed my WellcomeMat video channel (all of my videos) on Facebook?’

Naturally we google’d around for answers. Ten minutes later team WellcomeMat had a video channel embedded on Facebook (see below) and and now you can too!!

Video Channel on Facebook

Ok so on to the important stuff… why should this should matter to you? Well for one, Facebook offers a tremendous opportunity to expose your content to the right audience. Think of all the people (potential customers) who visit your facebook page. Now you can showcase all of your videos in one place. If you’re thinking you can do the same using Facebook video, you’re only half right. If you were wise enough to set up traffic fowarding on WellcomeMat [wink wink] for your website or blog (your domain), all videos shared from your WellcomeMat video channel will point back to your website as will all search results for these videos. Ergo videos found on Facebook point back to your website. Third party video hosts (i.e, YouTube, Vimeo) will not do that for you. Don’t worry, we got your back :¬)

I guess Murrow was right afterall. Have at it folks…

Step 1: Grab embed code for your WellcomeMat video channel

Step 1: Grab your video channel embed code on WellcomeMat

Step 2: Add Static HTML app to your Facebook page

Step 2: Add the Static HTML app to your Facebook page

Step 3: Embed code and select ‘Save and view Tab’. Note: Be sure to chose no scrollbars! View page either as a Fan or Non-Fan.

Step 3: Embed code and select ‘Save and view Tab’.

Real Estate Video Views, YouTube and Reality

Sometimes it takes a very long time for people, companies and brands (including us) to do things the right way. We understand this and-other than to play our role towards progress -we have somehow found our way into patience. But, for those that want to master the video game in real estate, I wanted to take some time to present some facts about video views, where they are coming from, and further debunk the idea that YouTube is a platform to be relied on by people that care about their own sites.

We have already determined that YouTube is not a search engine, but let’s take this idea a little further and explore the fact that the majority of views that you do get on YouTube are from Google.

Wow…can that be true? Yes, it is true. For proof, consider the following image found in Brightcove and Tubemogul’s last quarterly report on the subject of online/mobile video.

Knowing that roughly 85% of viewer traffic comes from sources above, wouldn't it make sense for views to occur on YOUR site?

Google is Still Close to 60% of all Viewer Referrals

Facebook – 9.6% of all Viewer Referrals

Yahoo! – Right Below Facebook (for the first time, Yahoo! referred less viewer traffic than Facebook)

Importantly, this means that–even if we discount Bing, Twitter and ALL other traffic referrals–YouTube is only responsible for providing less than 25% of all the views on its videos. Add in other viewer traffic sources and, well, YouTube provides even less of the views that occur on its site.

What Does This All Mean? The golden nuggets that we take from this are as follows:

#1 When a video platform indexes content, and forwards all traffic into its users’ and partners’ websites  (which WellcomeMat does), and those people are also posting their videos on YouTube, they are putting themselves at a disadvantage (this is not our users’ or partners fault! WellcomeMat is enabling auto-distribution. Shame on us?)

Google Search Results - You vs YouTube

#2 People that spend time and money creating great videos should ask, “if more than 75% of views that occur on YouTube are actually coming from sources other than YouTube, would it be better to have video views occurring on our website? Would we have a better chance at connecting with new and existing customers?”

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